Privacy Policy

Introduction

Welcome to PopInHQ. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: includes first name, last name, username or similar identifier
• Contact Data: includes email address
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: includes information about how you use our website and services
• Profile Data: includes your username, avatar, preferences, and office configurations
• Communications Data: includes your interactions within our virtual offices

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new user and create your account
• To provide and maintain our virtual office services
• To manage your relationship with us, including notifying you about changes to our terms or privacy policy
• To enable you to participate in interactive features of our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our third-party service providers include:

• Slack: For workspace integrations and notifications (if you choose to connect your Slack workspace)
• AI Services: For avatar generation and asset creation features
• Cloud Infrastructure: For hosting and data storage

WebRTC and Real-Time Communications

PopInHQ uses WebRTC technology to enable real-time audio and video communication. When you use our video and audio features, your media streams are transmitted directly between participants (peer-to-peer) or through our media servers. We do not record or store your audio or video communications unless you explicitly choose to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal data unless we are required to retain it for legal purposes.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

Data Deletion Requests

You have the right to request deletion of your personal data at any time. We provide two ways to submit a deletion request:

We process deletion requests within 30 days. You will receive confirmation via email once your data has been deleted.

Please note that some data may be retained as required by law for accounting, security, or legal purposes. We will inform you if any data must be retained and the reason for retention.

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: