Support
We're here to help! Get in touch with our team.
Contact Our Team
Have a question or need help? We're here for you! Reach out to our support team and we'll get back to you as soon as possible.
Privacy & Data
For privacy concerns, data deletion requests, or compliance questions
[email protected]Common Questions
How do I set up the Slack integration?
Click the "Add to Slack" button on our home page, authorize the app, and then select which channel should receive notifications when teammates join your office.
How do I delete my account and data?
Log in and visit your account settings, or email us at [email protected] to request data deletion.
What browsers are supported?
PopInHQ works best on modern browsers including Chrome, Firefox, Safari, and Edge. We use WebRTC for audio/video, so please ensure your browser supports this technology and is up to date.
Is my audio and video data recorded?
No, we do not record or store your audio or video communications. Media streams are transmitted in real-time and not persisted. You can learn more in our Privacy Policy.
Response Time
We typically respond to support requests within 24-48 hours during business days. For urgent issues, please mark your email as "URGENT" in the subject line.